Privacy Policy

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Privacy Policy for The Joy of Chocolate Online ShopPrivacy Policy for The Joy of Chocolate Online Shop

At The Joy of Chocolate we are committed to protecting your privacy and ensuring the security of your personal information in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make purchases from our online store.

1. **Information We Collect:**

   - Personal Information: When you visit our website, register for an account, or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment details.

   - Non-Personal Information: We also gather non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience and improve our services.

2. **How We Use Your Information:**

   - Personalization: We use your information to process your orders, communicate with you about your purchases, and provide customer support.

   - Marketing: With your explicit consent, we may send you promotional emails about new products, special offers, or events. You can withdraw your consent and opt-out of these communications at any time.

   - Analytics: We analyze data to understand customer preferences, improve our website functionality, and enhance the user experience.

3. **Data Security:**

   - We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration.

   - All transactions on our website are encrypted using Secure Socket Layer (SSL) technology to ensure the security of your payment information.

4. **Sharing Your Information:**

   - We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders. These providers are contractually obligated to maintain the confidentiality and security of your data.

   - We will not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.

5. **Data Retention:**

   - We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. **Your Rights under GDPR:**

   - Right to Access: You have the right to request access to the personal data we hold about you.

   - Right to Rectification: You can request that any inaccuracies in your personal data be corrected.

   - Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.

   - Right to Restriction of Processing: You can request that we limit the processing of your personal data under certain circumstances.

   - Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

7. **Children's Privacy:**

   - Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from individuals in this age group without parental consent.

8. **Changes to This Policy:**

   - We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Policy periodically.

By using our website or making a purchase, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices or wish to exercise your rights under GDPR, please contact us at:

thejoyofchocolateshop@gmail.com

Last Updated: April 21, 2024